| ROOMS
What’s
the difference between a twin room and a double
room? |
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| Twin
room: |
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has two single
futon beds (width of a single futon is 1.0
m) |
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| Double room: |
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has a double futon bed
(width of a double futon is 1.4m) |
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| Deluxe twin room: |
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both the size and atmosphere
of this room type make it the most popular
room with foreign guests. This room type is
recommended for couples as the single futon
beds can readily be placed together to form
one large futon bed. |
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What’s the difference between
a deluxe room and a standard room? |
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| Deluxe
room: |
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room size
is 33 square meters (living area, sleeping
area and bathroom) |
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| Standard room: |
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size is 25 square meters
(living area, sleeping area and bathroom) |
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| Can
two people stay in a single room? |
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| No,
single rooms are for one person only. |
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| Can three people stay
in a double (2 person) room? |
| No, two people only.
We will, however, allow a child of 7 years of
age or under to stay with accompanying adults in
a double room. |
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| Can four people stay
in a triple room? |
No, three people only.
We will, however, allow a child of 7 years of
age or under to stay with accompanying adults in
a triple room. Please note that any child over 9 years of age will need his/her own futon bed. Also, if you have two children accompanying you, and their combined ages are over 9 years, then a normal-sized futon* bed will be too small for them. An extra futon bed will be required.
*Futon beds are one metre wide. |
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| Do you have a small futon bed, suitable for an infant or baby? |
| Yes, we do have small futon beds available. The charge is 550 yen per night for the hire of the small-sized futon. |
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| Do
all rooms have bathtubs and toilets? |
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Yes,
all rooms have western-style toilets and a
bathtub (some rooms have a cedar bathtub).
Towels and a Yukata (robe) are provided for
your use during your stay. |
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| What
amenities are there in the rooms? |
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Every
room has a hairdryer, television, refrigerator,
air-conditioning and a locking door.
We provide you with the following complimentary
items: a razor, toothbrush, shower cap, soap,
shampoo and conditioner. |
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| RESERVATIONS,
CONFIRMATION, PAYMENT and CANCELLATIONS |
| How
do I reserve a room? |
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| We
accept email reservations only. |
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| Do
I need to give you my credit card details
to a make a reservation? |
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| Yes,
you need to provide your credit card details
to secure a reservation. If you have concerns about the security of sending all your information on one email or one fax, please consider sending us two separate emails (or two separate faxes). Such a system will allow you to include some information on one email (or fax), and the rest of the information on the second email (or fax). |
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Name
and title (Mr Mrs Ms etc) |
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Full
address |
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Telephone
number, including country and area codes |
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Arrival and departure
dates (total number of nights accommodation
required) |
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Number of people
staying |
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Number of rooms
required |
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Type (s) of room
(s) required |
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Approximate arrival
time |
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| We
will email you to confirm your reservation. |
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| Are
your room rates per room or per person? |
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| All
rates are per room per night. |
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| When
do I need to pay for the room? |
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| We do not require you to make a deposit in advance. We do request that you pay your total room charge (either by credit card or cash) when you check-in. |
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| What
are your check-in and check-out times? |
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| Check-in time is 13:00. Check-out time is 12 noon. |
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| How
late can I check-in? |
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| You
need to complete your check-in by 21:30
(9:30pm).
Reservations not completed by this time may
be cancelled. To avoid forfeiting your reservation,
please notify us if you have been delayed
and will be arriving later than 21:30. |
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| What
is your cancellation policy? |
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| You
will not be charged a cancellation fee provided
you give us adequate notice of your change
of plans. The following notification is required: |
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One
room = notify us one week prior to your
arrival date |
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Two-three
rooms = two weeks notification required |
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Four-nine
rooms = one month’s notification
required |
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Ten rooms + = two
months notification required |
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| LUGGAGE |
| Can
I leave my luggage at the hotel when travelling
around Japan? |
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| Yes,
we offer the following free-of-charge luggage
services: |
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You
can leave your luggage in our storeroom
free of charge while travelling outside
Tokyo |
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If
you arrive at the hotel before check-in
time, you may leave your luggage at
the front desk while you wait for your
room. You may also wait in the relaxation
room on the sixth floor. |
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You
may also leave your luggage after check-out,
while awaiting your departure. |
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| ACCESSING
HOTEL EDOYA FROM NARITA AIRPORT AND JR TOKYO STATION |
| What’s
the cheapest and quickest way to get to the
hotel from the airport? |
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You
can use either the Keisei Skyliner or the
Keisei Express train to Ueno station.
Keisei Skyaccess:
Extra super express train reserved seats only 40 minutes approximate cost is 2,400 Yen
Keisei Skyliner:
Super express train; reserved seats only;
60 minutes to Ueno Station; 1920 Yen (as of 2010).
Keisei Express train:
Commuter train; no reserved seats; 75 minutes
to Ueno Station; 920 Yen (as of 2010).
At Ueno Station use the Ikenohata-Guchi exit
(side exit), and take a taxi to Hotel Edoya.
The taxi ride is 5-6 minutes only and should
cost 710 Yen (as of 2010).
If you have a JR Pass you can use it to
travel on the JR Line from Narita to Tokyo
Station. |
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| Can
I walk from Ueno Station to the Hotel? |
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| Yes,
although it is a 20-25 minute walk without
luggage. |
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| How
do I get from JR Tokyo Station to Hotel Edoya? |
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At
Tokyo Station change onto the Chuo Line.
Catch the train to Ochanomizu Station (second
stop).
Use the Hijiribashi-guchi exit. Turn left
and then cross the Hijiribashi bridge.
You need to keep to this main road for 400
meters. [The road will go down a hill, cross
another major road (Kuramai Dori), and then
continue to the top of a hill.]
Hotel Edoya is located at the top of the hill
(Mikumi-zaka-ue). From Ochanomizu Station
to Hotel Edoya it’s about a 10 minute
walk without luggage. |
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| MISCELLANEOUS |
| Do
you have internet access? |
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| Yes,
free internet access is available in the lobby. Wi-Fi is available also in the lobby and outside smoking seats. |
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| What
time is breakfast served? |
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| Complimentary
buffet breakfast (both Japanese and Continental)
is available in the restaurant from 7:00am-9:30am
daily. |
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| Does
the hotel have a curfew? |
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| The front door is locked between 02:30am and 04:45am. |
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| What is the hotel's smoking policy? |
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All guest rooms are non-smoking.
There are special smoking areas located outside the hotel's lobby (level one), and on the roof garden (level six). There is also a small smoking area located on the third floor.
Please note that at Hotel Edoya we have windows that open providing good ventilation to both smoking and non-smoking rooms. We can state with confidence that there is no residual smell of smoking in our guest rooms. |
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